"What Littleton has brilliantly demonstrated is the ability to harness PBB data, communicate PBB blueprint opportunities, assess program performance and metrics, and provide recommendations to Council for specific program changes."
Five organizations in the PBB community have demonstrated resource reallocation of over 10% of their budgets. Repurposing 10% of the budget doesn't happen over night, and not even in an organization's first year. Reallocation of this magnitude requires mastery of programmatic thinking, and a shift in culture to place value on rigorously measuring and prioritizing the investment of time and money.
What's so exciting about the City of Littleton CO is their realization that to achieve this excellence, they first needed to master the simplicity of trade-off decision-making. The adage that "a journey of a thousand miles, begins with a single step" is definitely at play here. Watch Littleton in 3-years, they have all the potential to be among the very best to ever implement PBB and apply their data to be Level-4 masters of resource optimization.
To become data-driven requires skill in getting the right data, and applying data to influence decisions. Mastery of any skill requires practice and persistence. Littleton applied the PBB Blue Print (a tool for masters) in the most simple way - each department was tasked with picking just two programs (and the city manager picked the third) among the nearly 500 programs identified, and to apply the Blue Print to make a future-focused recommendation: what is the future of the program? Is it a program to invest more into and increase service levels? Is it a program where an opportunity exists to divest resources away (through efficiency, or partnership, or service level reduction), in order to make those resources available for reinvestment? Is it a program for which revenue maximization opportunities exist (from cost recovery, or in-sourcing a regional solution for revenue)?
1.) Pick three programs
2.) Apply the Blue Print
3.) Take Action
That's the recipe!
What follows is a complete story of the City of Littleton's path to excellence, including footage from the City's Council meeting where Program Highlight sheets were presented to Council for the first time. Full article here! https://www.resourcex.net/single-post/2019/09/11/City-of-Littletons-Pick-3-Programs-a-Breakthrough-in-Applying-PBB-Data